"Toyota is becoming a double threat: the world's finest manufacturer and a truly great innovator . . . that formula, a combination of production prowess and technical innovation, is an unbeatable recipe for success."
At once a thought-starter and a taskmaster, The Elegant Solution is a vital prescription for anyone wanting to truly master business innovation.
For the first time, an insider reveals the formula behind Toyota's unceasing quest to innovate and do more with less, a philosophy that has made it one of the ten most profitable companies in the world (and worth more than GM, Ford, DaimlerChrysler, and Honda combined). In a rare look into Toyota's ability to consistently achieve breakthroughs that outperform the competition, The Elegant Solution explains what Toyota associates have known all along: it's not about the cars. Rather, Toyota's astounding success is just the visible result of a hidden creative process that begins with a seven-digit number.
One million. That's how many new ideas the Toyota organization implements every year. These ideas come from every level of the organization -- from the factory floors to the corporate suites. And organizations all over the world want to learn how it's done. Now senior University of Toyota advisor Matthew May shows how any company can achieve an environment of everyday innovation and discover the kinds of elegant solutions that hold the power to change the game forever. World-class benchmarks like Lexus, Prius, Scion -- even Toyota's vaunted production system -- are simply shining examples of elegant solutions.
A tactical playbook for team-based innovation, The Elegant Solution delivers powerful lessons in breakthrough thinking in a provocative yet practical guide to the three core principles and ten key practices that shape successful business innovation. Innovation isn't just about technology -- it's about value, opportunity, and impact. When a company embeds a real discipline around tapping ingenuity in the pursuit of perfection, the sky is the limit. Dozens of case studies (from Toyota and other companies) illustrate the universal power and applicability of these concepts. A unique "clamshell strategy" prepares managers to successfully lead and sustain the innovation effort.
Foreword by Kevin Roberts
Backstory: One Million Ideas
Introduction: In Search of Hegance
PART 1: PRINCIPLES
1 The Art of Ingenuity
Business meets art and science in an emerging view of work.
2 The Pursuit of Perfection
Conventional wisdom forcing a choice between
small steps and big leaps misses the point.
3 The Rhythm of Fit
What distinguishes great innovation is its ability to serve the changing needs of society.
PART 2: PRACTICES
4 Let Learning Lead
Learning and innovation go hand in hand,
but learning comes first.
5 Learn to See
Elegant solutions often come from customers--
get out more and live in their world.
6 Design for Today
Focus on clear and present needs, or your great
ideas remain just that.
7 Think in Pictures
Make your intentions visual--you'll surprise
yourself with the image.
Capture the Intangible
The most compelling solutions are often
perceptual and emotional.
9 Leverage the Limits
Restraining forces rule resource constraints can
spur ingenuity.
10 Master the Tension
Breakthrough thinking demands something to
break through.
11 Run the Numbers
Think for yourself--temper instinct with insight,
focus on facts, and do the math.
12 Make Kaizen Mandatory
Pursuing perection requires great discipline--
create a standard, follow it, and find a better way.
13 Keep It Lean
Complexity kills scale it back, make it simple,
and let it flow.
PART 3: PROTOCOL
14 The Clamshell Strategy
Management plays a key role in releasing the
power of front-line innovation.
15 The Elegant Solution
A team in pursuit of the elegant solution taps
the full formula in one session.
Afterword Words of Encouragement
Notes & Credits
Acknowledgments
Index