孙宁，东北财经大学国际商务外语学院教授，硕士研究生导师。

于晓言，东北财经大学国际商务外语学院教授，硕士研究生导师。

Unit 1 Making Contact by Telephone

Unit 2 Business Travel

Unit 3 Entertaining Clients

Unit 4 Factory Tour

Unit 5 Business Negotiations

Unit 6 Terms of Payment

Unit 7 Placing an Order

Unit 8 Complaints and Apologies

Unit 9 Management Meetings

Unit 10 Organizational Structure

Unit 11 Marketing a New Product

Unit 12 Teamwork

Unit 13 Finance Management

Unit 14 Personnel Management

Unit 15 Enterprise Responsibility

Unit 16 Company Growth

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