《旅游英语教程(21世纪全国高等院校旅游管理类创新型应用人才培养规划教材)》由于立新主编，本书共16个单元，每个单元分为5个部分：课文、对话、旅游业实用链接、专业英语词汇表和练习。课文由A、B两部分组成，围绕各单元的主题从不同角度加以阐述，可分别用作精读和泛读内容；各单元的对话部分是单元主题在旅游交际中的具体应用，全书的对话涉及的场景综合起来构成了一次完整的旅游活动；旅游业实用链接部分使学生可直接接触行业实践中在用的单据、表格等，对行业有感性的认识；专业英语词汇表一方面可模块式地扩大学生的专业词汇量，另一方面可作为学生的专业英语手册，以供查阅。

《旅游英语教程(21世纪全国高等院校旅游管理类创新型应用人才培养规划教材)》由于立新主编，本书在服务哲学思想的指导下，系统讲述了交通、餐饮、住宿、景区、旅行社和旅游产品、旅游营销等旅游业传统业务领域和特种旅游、休闲娱乐、户外运动、节庆会展、沟通、文化、可持续发展等旅游业新兴课题中所涉及的专业英语知识和英文表达方式。全书体系完备、体例新颖，具有明显的阶梯性，注重案例教学以提升学生的专业英语应用能力。

《旅游英语教程(21世纪全国高等院校旅游管理类创新型应用人才培养规划教材)》既可以作为普通高等院校旅游管理相关专业的专业英语教材，也可作为旅游从业人员的学习手册，供其提高专业英语水平及查阅之用。

UNIT 1 SERVICE

 PART Ⅰ  TEXT

    Text A What Are Services？

    Text B Guest Service

 PART Ⅱ DIALOGUE

    Dialogue 1 Applying for a Visa

    Dialogue 2 Booking Tickets

 PART Ⅲ  TOURISM LINK: VISA APPLICATION FORM

 PART Ⅳ GOOD TO KNOW. TRANSPORTATION TERMS

 PART Ⅴ EXERCISES

UNIT 2 TOURISM

PART Ⅰ  TEXT

    Text A Tourism， Good or Bad

    Text B What Is a Tour Guide

 PART Ⅱ DIALOGUE

     Dialogue 1 Changing Foreign Currency

     Dialogue 2 Taking a Taxi

 PART Ⅲ TOURISM LINK: INVITATION LETTER

 PART Ⅳ GOOD TO KNOW: AT THE AIRPORT

 PART Ⅴ EXERCISES

UNIT 3 TRANSPORTATION SERVICE

 PART Ⅰ TEXT

     Text A Airline Services

     Text B Greyhound Lines， Inc

 PART Ⅱ DIALOGUE

     Dialogue 1 Checking Luggage

     Dialogue 2 Before Boarding

 PART Ⅲ  TOURISM LINK: CURRICULUM VITAE

 PART Ⅳ  GOOD TO KNOW: BUSINESS SERVICE

 PART Ⅴ EXERCISES

UNIT4 THE F&B INDUSTRY

 PART Ⅰ  TEXT

    Text A You Are What You Eat

    Text B The Chef's Ladder

 PART Ⅱ DIALOGUE

     Dialogue 1 Booking a Table

     Dialogue 2 Having Western Food

 PART Ⅲ  TOURISM LINK: MENU

 PART Ⅳ  GOOD TO KNOW: IN THE RESTAURANT

 PART Ⅴ   EXERCISES

ACTIVITY 1  WORKSHOP 1- NEW HEADLINE

UNIT 5 TRAVEL SERVICES

 PART Ⅰ TEXT

     Text A Tour Operators

     Text B The Retail Travel Agent

 PART Ⅱ DIALOGUE

     Dialogue 1 On the Plane.- Captain's Announcement

     Dialogue 2 On the Plane: Having Meal

 PART Ⅲ TOURISM LINK: ITINERARY

 PART Ⅳ GOOD TO KNOW: THE TYPES OF LUGGAGE

 PART Ⅴ EXERCISES

UNIT6 HOSPITALITY INDUSTRY

  PART Ⅰ TEXT

     Text A The History of Hotel Industry

     Text B Hostel

  PART Ⅱ DIALOGUE

     Dialogue l Reserving a Room

     Dialogue 2 Arranging the Luggage

  PART Ⅲ TOURISM LINK: RESERVATION APPLICATION FORM

  PART Ⅳ  GOOD TO KNOW: MAINTENANCE AND SAFETY

  PART Ⅴ  EXERCISES

UNIT 7 EVENT PLANNING

  PART Ⅰ  TEXT

     Text A Carnival Corporation

     Text B Security Management in the Convention Center

  PART Ⅱ DIALOGUE

     Dialogue 1 Tidying the Room

    Dialogue 2 Laundry Service

 PART Ⅲ TOURISM LINK: CONFERENCE AND BANQUET

 PART Ⅳ GOOD TO KNOW: HOUSEKEEPING

 PART Ⅴ EXERCISES

UNIT 8  TOURIST PRODUCT

 PART Ⅰ  TEXT

    Text A The Silk Road， from Xi'an to Kashgar

    Text B Cloisonne

 PART Ⅱ DIALOGUE

    Dialogue 1 Seeing a Doctor

    Dialogue 2 In the Duty Free Shop

 PART Ⅲ TOURISM LINK: LETTER OF THANKS

 PART Ⅳ GOOD TO KNOW: CHINESE TRADITIONAL ITEMS

 PART Ⅴ EXERCISES

ACTIVITY 2 SPOT SURVEYAND CLASSROOM PRESENTATION

UNIT 9 TOURISM MARKETING

 PART Ⅰ TEXT

     Text A Restaurant Public Relationship

     Text B Accor Launches Backpacker Brand

 PART Ⅱ DIALOGUE

     Dialogue 1 My Key Card Doesn't Work

     Dialogue 2 Turn-down Service

 PART Ⅲ TOURISM LINK: ARRIVAL/DEPARTURE CARD

 PART Ⅳ GOOD TO KNOW: CASHIER'S TERMS

 PART Ⅴ EXERCISES

UNIT 10  COMMUNICATION

 PART Ⅰ  TEXT

     TextA Communication Skills

     Text B The Concept of"Face" in Chinese-American Interaction

 PART Ⅱ DIALOGUE

     Dialogue 1 Lodging a Complaint at a Hotel

     Dialogue 2 Hold on， please

  PART Ⅲ TOURISM LINK: BAGGAGE DECLARATION FORM

  PART Ⅳ GOOD TO KNOW: CHINESE ART

  PART Ⅴ EXERCISES

UNIT 11 TOURIST ATTRACTIONS

 PART Ⅰ TEXT

     Text A Touring round Banff

     Text B Disney Empire

 PART Ⅱ DIALOGUE

     Dialogue 1 Sights in Chinese Cities

     Dialogue 2 A Trip in Africa

 PART Ⅲ TOURISM LINK: QUESTIONNAIRE

 PART Ⅳ GOOD TO KNOW: SWITCHBOARD

 PART Ⅴ EXERCISES

UNIT 12 SPECIAL INTEREST TOURS

 PART Ⅰ  TEXT

     Text A Virtual Tourism

     Text B Gambling in Macau

 PART Ⅱ DIALOGUE

     Dialogue 1 Renting a Car

     Dialogue 2 Talking about British Weather

 PART Ⅲ TOURISM LINK: A TOUR CONTRACT

 PART Ⅳ GOOD TO KNOW: ANCIENT CHINESE ARCHITECTURE

 PART Ⅴ EXERCISES

ACTIVITY 3 WORKSHOP 2: THE SKI RESORT

UNIT 13 SPORTS AND OUTDOOR ACTIVITIES

 PART Ⅰ TEXT

     Text A Backpacking

     Text B Sport Tourism

 PART Ⅱ DIALOGUE

     Dialogue 1 In the Golf Club

     Dialogue 2 Hiking in the Mountains

 PART Ⅲ  TOURISM LINK: PASSENGERS' HEALTH DECLARATION

 PART Ⅳ GOOD TO KNOW: SPORTS ITEMS

 PART Ⅴ EXERCISES

UNIT 14 LEISUREAND RECREATION

 PART Ⅰ TEXT

     Text A Elephant Tourism in Laos

     Text B Cruise

 PART Ⅱ DIALOGUE

    Dialogue 1 Hot Springs

    Dialogue 2 Hairdressing

 PART Ⅲ TOURISM LINK: TRAVEL AGENT BOOKING FORM

 PART Ⅳ GOOD TO KNOW: WORLD HERITAGE IN CHINA

 PART Ⅴ  EXERCISES

UNIT 15 TOURISM CULTURE

 PART Ⅰ  TEXT

    Text A On Your Best Behavior

    Text B Where Religion Is a Religion

 PART Ⅱ DIALOGUE

    Dialogue 1 In the Night Club

    Dialogue 2 In the Fitness Center

 PART Ⅲ TOURISM LINK: HOW TO COMPLETE AN EMBARKATION CARD

 PART Ⅳ  GOOD TO KNOW: CHINESE DISHES

 PART Ⅴ  EXERCISES

UNIT 16  TOURISM SUSTAINABILITY

 PART Ⅰ TEXT

    Text A Tourism Development in Cyprus Needs to Be Sustained

     Text B The Tourist as Target: Direct Victim of Political Instability

 PART Ⅱ DIALOGUE

     Dialogue 1 Arranging a Conference

     Dialogue 2 Booking Facilities and Personnel

 PART Ⅲ TOURISM LINK: TRAVEL INSURANCE REPORT FORM

 PART Ⅳ GOOD TO KNOW: TRADITIONAL CHINESE FESTIVALS

 PART Ⅴ EXERCISES

ACTIVITY 4 THEME TRAIL DESIGN FOR ATARGET CITY: USE BOSTON'S

      FREEDOM TRAIL AS A TEMPLATE

Key to the Exercises

REFERENCES