Chapter 1 An Introduction to Logistics
1.1 Basic knowledge preparing
1.1.1 History
1.1.2 What is logistics
1.1.3 Evolution of the logistics management concept
1.2 Logistics system
1.2. 1 Elements of logistics
1.2. 2 Activities of logistics system
1.3 The new logistics management paradigm
1.3.1 The internet B2B economy
1.3.2 Reverse logistics
1.3.3 Real-time logistics event management
1.3.4 Technology solutions provide visibility
Words and terms
Notes
Exercises
After-class reading
Chapter 2 Customer Service
Chapter 3 Warehouse Management
Chapter 4 Inventory
Chapter 5 Transportation
Chapter 6 Logistics Information
Chapter 7 Supply Chain Management
Chapter 8 Logistical Strategy
Chapter 9 Outsourcing Logistics
Chapter 10 International Logistic
Chapter 11 Global Logistics
Chapter 12 Performance Measurement in Supply Chain
Chapter 13 New Directions in Logistics
Glossary
References
