本书为《实用商务英语口语教程》配套辅导用书，共36课，除第一单元5课为日常商务交际口语外，其余31课均为内容相互衔接的系列情景会话，按时间顺序记录了外宾从机场入境到办理海关手续、等活动中与我方各类涉外工作人员口头交际的全过程。

本书可作为高职高专院校涉外经贸、商务英语、应用英语、外企管理、公关文秘、国际旅游、酒店管理、国际航运等专业的英语口语教材。

本书为《实用商务英语口语教程》配套辅导用书，共36课，除第一单元5课为日常商务交际口语外，其余31课均为内容相互衔接的系列情景会话，按时间顺序记录了外宾从机场入境到办理海关手续、旅馆住宿、货币兑换、进餐、寄发邮件、购物、看病、约会、拜访、出席宴会、参观出口商品交易会、外贸谈判和旅游观光等活动中与我方各类涉外工作人员口头交际的全过程。

本书取材全面、内容新颖、语言规范、表达流畅，专门聘请外国专家录制了配套光盘，使读者可以边听边学，既便于记忆又训练发音。建议《实用商务英语口语教程》和《实用商务英语口语教程辅导用书》配套使用。

本书既可作为高职高专院校涉外经贸、商务英语、应用英语、外企管理、公关文秘、国际旅游、酒店管理、国际航运等专业的英语口语教材，也适用于外贸、外事、旅游、宾馆、酒店、海关、机场和企事业单位的涉外工作人员自学。

本套教程配有MP3文件格式的课文录音光盘。

Unit 1 Daily Expressions

 Lesson One Greetings and Farewells

 Lesson Two Making Introductions

 Lesson Three Requests and Helps

 Lesson Four Apologies and Regrets

 Lesson Five Congratulations and Good Wishes

Unit 2 Receiving Foreign Guests

 Lesson Six At the Airport

 Lesson Seven In the Waiting Room

 Lesson Eight Going through Customs

 Lesson Nine Driving to the Hotel

Unit 3 Living Services

 Lesson Ten Booking a Room

 Lesson Eleven Room Service

 Lesson Twelve Currency Exchange

 Lesson Thirteen Dining Hall Service

 Lesson Fourteen The Barber's Service

 Lesson Fifteen Post and Cable Service

 Lesson Sixteen Shopping

 Lesson Seventeen Medical Service

Unit 4 Activities for Business Affairs

 Lesson Eighteen Appointments and Visiting

 Lesson Nineteen Invitation to a Dinner 

 Lesson Twenty At the Dance Party

 Lesson Twenty-One At the Export Commodities Fair

Unit 5 Business Negotiations

 Lesson Twenty-Two Preliminary Talk

 Lesson Twenty-Three Inquiry and Offer

 Lesson Twenty-Four Counter-Offer and Counter-Counter Offer

 Lesson Twenty-Five Acceptance and Order

 Lesson Twenty-Six Payment and Delivery

 Lesson Twenty-Seven Packing and Shipment

 Lesson Twenty-Eight Inspection and Insurance

 Lesson Twenty-Nine Agency and Contract

 Lesson Thirty Claims and Settlement

 Lesson Thirty-One Joint Venture

Unit 6 Sightseeing

 Lesson Thirty-Two Planning the Sightseeing

 Lesson Thirty-Three Visiting an Ancient Palace

 Lesson Thirty-Four Visiting a Chinese Garden

 Lesson Thirty-Five Introducing China's Scenic Spots and Historical Sites

 Lesson Thirty-Six Saying Farewell and Seeing Off