《物流英语(第3版)》共10个单元，以学习者物流英语书写和口语应用能力培养为主线，结合国际物流业发展的新形势，依照国际国内物流业务活动的基本过程和规律，系统介绍了物流运输、货运代理、仓储、包装、采购、客户服务等主要业务环节，并通过强化物流办证下单日常工作所需的常用词汇用语实训，培养提高读者的应用能力。作者王艳审慎地对原教材进行了知识更新和补充，以使其更贴近经济生活、更符合社会发展、更好地为我国物流经济和教学实践服务。

《物流英语(第3版)》自出版以来，因写作质量高，注重与时俱进，深受全国各高职高专院校广大师生的欢迎，并于2008年被北京市教委评为北京市高等教育精品教材立项项目。本书已多次重印，此为第3次修订再版，作者王艳审慎地对原教材进行了知识更新和补充，以使其更贴近经济生活、更符合社会发展、更好地为我国物流经济和教学实践服务。

本书共10个单元，内容包括：物流运输、货运代理仓储、包装、采购、客户服务等主要业务环节；该书注重物流英语应用能力的培养，是一本实用性和趣味性并重的教材。

由于《物流英语(第3版)》选材新颖、难度适中、通俗易懂，注重突出职业教育的特点与实际应用，因此不仅可作为高职高专院校物流管理专业的首选教材，也可作为物流企业从业人员的在职岗位培训教材，并为广大社会从业者提供有益的参考和借鉴。

Unit 1Introduction to Logistics

Text 1What is Logistics

Dialogue 1Introduction to Logistics Company

Text 2Activities in Logistics System

Dialogue 2Visiting a Logistics Company

Unit 2Customer Service

Text 1What is Customer Service

Dialogue 1Delay of Delivering

Text 2How to Improve Customer Service Level

Dialogue 2Making a Complaint

Unit 3Warehousing

Text 1Warehouse Operation

Dialogue 1Visiting a Warehouse

Text 2Inventory Management

Dialogue 2How Much Should I Order

Unit 4Transportation and Distribution

Text 1Transportation Mode

Dialogue 1Negotiating about the Transportation Conditions

Text 2Distribution Management

Dialogue 2Partial Shipment and Transshipment

Unit 5Packaging

Text 1Introduction of Packaging

Dialogue 1Packing of Silk Stockings

Text 2Functions of Packaging

Dialogue 2the Packaging of Beer

Unit 6International Logistics

Text 1Containerization

Dialogue 1Talking about the Unloading Port

Text 2Main Logistics Documents

Dialogue 2Change of Port of Destination

Unit 7Purchasing

Text 1Purchasing

Dialogue 1What is Purchasing

Text 2Purchasing Process

Dialogue 2Ordering Equipment

Unit 8the Third Party Logistics

Text 1the Nature of the Third Party Logistics

Dialogue 1Searching the 3PL Companies

Text 23PL in China

Dialogue 2Evaluating 3PL Companies

Unit 9Supply Chain Management

Text 1Supply Chain Management

Dialogue 1Developing a Supply Chain

Text 2Developing Trends in Supply Chain Management

Dialogue 2the Possibility of Creating a Supply Chain

Unit 10Logistics Information Management

Text 1The Role of Information Management

Dialogue 1Difference between legacy system and present system

Text 2PicktoLight Basics

Dialogue 2Introduction to Supply Chain Management Information System

Appendix Ⅰ附录一Logistics Terms

Appendix Ⅱ附录二Reference Key

Appendix Ⅲ附录三International Logistics Words

Appendix Ⅳ附录四Logistics Documents

参考书目