这本《秘书英语》由王茹、胡燕、左项金主编，突出实用性，结合秘书岗位的工作实际，向文秘专业的学生和相关人员提供必要的专业知识和实际工作场景，使读者熟悉和掌握涉外文秘知识及实际操作过程，提高涉外英语的交际能力。本书涉及文秘工作的各个方面，选材新颖，点面结合，内容丰富，语言规范，实用性强，练习形式丰富多样，引导学习者进行独立、全面的思考。本书主要供高职高专文秘专业学生使用，也可供准备参加秘书证书考试的同等水平的考生以及文秘工作者自学使用。

Part Ⅰ Listening & Speaking for Secretary

 Chapter One Reception

 Section 1 At the Office

 Section 2 At the Airport

 Section 3 Having Business Dinner

 Chapter Two Business Communication on the Phone

 Section 1 Making Appointments

 Section 2 Making Reservations

 Section 3 Seeking Information

 Chapter Three Office Automation

 Section 1 Office Facilities Management

 Section 2 Office Software Application

 Section 3 Web-office

 Chapter Four Management of Business

 Section 1 Something Urgent

 Section 2 Letters Processing

 Section 3 Business Travel Arrangement

 Chapter Five Conference Arrangement

 Section 1 Before the Conference

 Section 2 During the Conference

 Section 3 Post-conference

 Chapter Six International Business Negotiation

 Section 1 Preparing Stage

 Section 2 Materially Negotiable Stage

 Section 3 Agreement Concluding & Executing Stage

Part 11 Reading for Secretary

 Chapter One Be a Qualified Secretary

 Section 1 Cultural Awareness

 Section 2 How to Be a Qualified Secretary

 Section 3 What Should a Secretary Do in the Office

 Chapter Two Reception

 Section 1 Cultural Awareness

 Section 2 What Makes a Secretary a Good Receptionist

 Section 3 Business Dinner Etiquette

 Chapter Three Secretarial English for Telephone Use

 Section 1 Cultural Awareness

 Section 2 Phone Call Etiquette

 Section 3 Telephone Communication Skills

 Chapter Four Office Automation

 Section 1 Cultural Awareness

 Section 2 Knowing Office Automation

 Section 3 Suggestions on Electronic Filing

 Chapter Five Conference Arrangement

 Section 1 Cultural Awareness

 Section 2 Meeting Arrangement

 Section 3 Cross-cultural Negotiation Meeting

 Chapter Six International Business Negotiation

 Section 1 Cultural Awareness

 Section 2 Overview of International Business Negotiation

 Section 3 What Should a Secretary Do for Business Negotiation

Part Ⅲ Writing for Secretary

 Chapter One Office Documents

 Section 1 Announcement

 Section 2 Memos

 Section 3 Meeting Minutes

 Chapter Two Ceremonial Documents

 Section 1 Letters of Thanks

 Section 2 Letters of Apologies

 Section 3 Letters of Congratulations

 Chapter Three Social Documents (Ⅰ)

 Section 1 Letters of Inquiry

 Section 2 Letters of Request

 Section 3 Letters of Complaint

 Chapter Four Social Documents (Ⅱ)

 Section 1 Letters of Recommendation

 Section 2 Letters of Invitation

 Section 3 Letters of Job Application

 Chapter Five Human Resources Documents

 Section 1 Enrollment

 Section 2 Internal Transfer

 Section 3 Termination of Employment

 Chapter Six Business Documents

 Section 1 Establishing Business Relations

 Section 2 Inquiries, Offers & Counter-offers

 Section 3 Orders & Contracts

Appendix

 Appendix Ⅰ 国家秘书职业资格英语考试简介

 Appendix Ⅱ 涉外秘书英语考试模拟试题及参考答案

参考文献