为了探讨如何培养跨文化能力，英国杜伦大学组织了两场研讨会，邀请商界的跨文化培训师和学术界的跨文化研究者进行对话，冯安伟等编著的这本《在教育与培训中提高跨文化能力》收录的文章即是两场研讨会的结晶。这两个来自不同背景的群体虽然都关注跨文化能力的发展，但是他们在目的、方法和理念上存在差异。针对“跨文化能力是如何培养的？”这个问题，有两种极端思想：它是通过体验，通过在国外生活、旅游、结识陌生人等方式习得的；它只有通过目的明确的系统教育才能培养。这两种极端思想显然都是不可行的。另一个关于如何培养跨文化能力的争议在于教育和培训的作用。这个问题可以通过分析教育和培训的概念以及它们之间的关系来解答。

About the Authors

Foreword

Adrian Holliday

Foreword

Anne Davidson-Lund

Introduction

Mike Fleming

Part 1: Investigations of Intercultural Encounters and Learning

 1 Cultures of Organisations Meet Ethno-linguistic Cultures:

Narratives in Job Interviews

Celia Roberts

 2 Exporting the Multiple Market Experience and the

SME Intercultural Paradigm

Terry Mughan

 3 Evolving Intercultural Identity During Living and Studying

Abroad: Five Mexican Women Graduate Students

Phyllis Ryan

 4 Becoming Interculturally Competent in a Third Space

Anwei Feng

Part 2: Reflections on Teaching and Learning Programmes

 5 A Critical Perspective on Teaching Intercultural Competence

in a Management Department

Gavin Jack

 6 Applying the Principles: Instruments for Intercultural

Business Training

Barry Tomalin

 7 Intercultural Teacher: A Case Study of a Course

Ulla Lundgren

 8 Using 'Human Global Positioning System' as a

Navigation Tool to the Hidden Dimension of Culture Claudia Finkbeiner

 9 Professional Training: Creating Intercultural Space in Multi-ethnic Workplaces

Catharine Arakelian

 10 The Pragmatics of Intercultural Competence in

Education and Training: A Cross-national Experiment on 'Diversity Management'.

Manuela Guilherme, Evelyne Glaser and

Mafia del Carmen Mdndez Garcfa

Afterword

Mike Byram

Index