本书以学习者应用能力培养为主线，按照旅游活动过程中的食、住、行、游、购、娱等板块逐一进行英语知识介绍，本书既可作为职业院校导游和旅游管理专业的教材，也可作为旅游企业在职从业者及管理人员的岗位培训教材，对于广大旅游爱好者也是一本有益的参考读物。

旅游从业人员的英语应用水平直接影响着我国旅游业的发展速度与服务质量。本书以学习者应用能力培养为主线，按照旅游活动过程中的食、住、行、游、购、娱等板块逐一进行知识介绍，并通过创设旅游真实情境指导学生实训，以达到学以致用、强化技能培养的目的。

本书定位明确、理论适中、知识系统、图文并茂、内容翔实、案例丰富、贴近实际、操作性强、强化实战演练、通俗易懂、适用范围宽泛，因此本书既可作为职业院校导游和旅游管理专业的教材，也可作为旅游企业在职从业者及管理人员的岗位培训教材，对于广大旅游爱好者也是一本有益的参考读物。

本书附有配套光盘。

Chapter ONE At the travel agency

 Unit 1 Tour Consultation

Career Skills

Listening and Speaking Tasks

Reading Tasks

More for Exercises

Related Links

Word Bank

 Unit 2 Tour Arrangement

Career Skills

Listening and Speaking Tasks

Reading Tasks

More for Exercises

Related Links

Word Bank

Chapter TWO Arrival

 Unit 1 Guests' Arrival

Career Skills

Listening and Speaking Tasks

Reading Tasks

More for Exercises

Related Links

Word Bank

 Unit 2 Exchanging Money

Career Skills

Listening and Speaking Tasks

Reading Tasks

More for Exercises

Related Links

Word Bank

Chapter THREE At the Hotel

 Unit 1 Checking In

Career Skills

Listening and Speaking Tasks

Reading Tasks

More for Exercises

Related Links

Word Bank

 Unit 2 Hotel Service and Facilities

Career Skills

Listening and Speaking Tasks

Reading Tasks

More for Exercises

Related Links

Word Bank

Chapter FOUR Food and Drinks

 Unit 1 Eating Out

Career Skills

Listening and Speaking Tasks

Reading Tasks

More for Exercises

Related Links

Word Bank

 Unit 2 Chinese Cuisine

Career Skills

Listening and Speaking Tasks

Reading Tasks

More for Exercises

Related Links

……

Chapter five transport

Chapter six sightseeing

Chapter seven shopping

Chapter eight entertainment

Chapter nine complaints and emergencies

Chapter ten departure

Communication activities

Reference