潘锡娟等编著的《外贸英语口语》以外贸实际工作流程为线索进行合并重组，共分成贸易准备、业务流程、外贸营销和贸易谈判四个模块，涵盖了建立贸易关系、商务约会与安排、商务谈判等各个外贸活动环节。各个模块之间的情景对话按外贸工作流程有机地衔接在一起，让读者有身临其境之感，能亲身体验将来实际工作中可能遇到的各种场景。

Part 1 Trade Preparation

Chapter 1 Establishing Business Relations

Chapter 2 On Agenda

Chapter 3 Receiving Clients

Chapter 4 Company Visit

Part 2 Foreign Trade Procedures

Chapter 5 Price Bargaining

Chapter 6 Commission

Chapter 7 Terms of Payment

Chapter 8 Packing and Shipment

Chapter 9 Inspection and Insurance

Chapter 10 Conclusion of Business

Chapter 11 Claims and Settlement

Part 3 Trade Marketing

Chapter 12 Product Promotion

Chapter 13 Online Marketing

Part 4 Business Negotiations

Chapter 14 Trade Negotiation

Chapter 15 Negotiation on Agency

附录1 出口合同

附录2 Sole Agency Agreement

附录3 外贸常用缩略语

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