本书基于作者在垂直领域的几十年持续研究和实践，深入探讨了数智时代下的领导力新范式，提出了六大领导力原则：包容、共生、共情、赋能、利他和坚韧。本书通过场景案例故事，运用轻松且富有哲理的语言，深入分享了相关的前沿核心理念和行动指南，意在帮助读者在变化中保持韧性，有效激励团队，引领组织成功；加强在职场沟通与合作、家庭与社区管理、个人人际关系，以及自我发展等方面的提升。

第1章 数智时代下的柔性优势········································1
市场为何呼唤柔性·····················································2
1．企业中的人文关怀··········································2
2．情怀也是生产力·············································3
3．治愈万物的柔性力··········································4
柔性领导力的概念·····················································6
1．更为人性化的管理··········································7
2．重视倾听的作用·············································8
3．鼓励参与式决策·············································9
4．关注社会效益···············································10
5．创建多元性中的和谐关系································11
6．长期主义的导向············································12
7．理性与感性的结合·········································13
柔性领导力的普适性·················································14
1．当领导者为男性时·········································14
2．当领导者为女性时·········································15
3．雌雄同体的领导者·········································16
4．家庭场景中的刚与柔······································18
第2章 上善若水的领导力·············································21
水哲学与领导力的联想·············································22
中国的水哲学··························································24
1．弱之胜刚，柔之胜刚······································24
2．道法自然，大道至简······································26
3．润物无声，善行无痕······································27
4．君子如水，随方就圆······································29
水的形态――六个领导力原则·····································31
1．海洋般的包容原则·········································32
2．河流般的协作原则·········································34
3．湖水般的共情原则·········································35
4．瀑布般的赋能原则·········································36
5．雨水般的利他原则·········································37
6．水滴般的坚韧原则·········································38
第3章 海洋般的包容原则·············································40
博览天下的视野·······················································42
1．打造前瞻性思维············································43
2．全球化的站位···············································47
3．指引方向的能力············································51
海纳百川的胸怀·······················································52
1．兼容并蓄的人才管理······································53
2．打造平等包容的文化······································56
拥抱变化的格局·······················································59
1．永远不变的是变化·········································60
2．打破创新的障碍············································62
实践建议································································65
第4章 河流般的协作原则·············································69
共生思维是跃进的起航点··········································71
1．打破组织边界···············································73
2．信任是共赢的基础·········································74
3．真诚是不错的连接纽带···································78
协作造就协同效应····················································80
1．将员工凝聚在一起·········································81
2．搭建核心团队···············································84
3．招揽天下英才为己用······································86
4．善待员工，人才才会源源不断··························88
滋养组织走向共赢····················································91
1．己欲达而达人的人才理念································91
2．精神与物质的兼容并蓄···································92
3．与社会环境共融共生······································94
实践建议································································96
第5章 湖水般的共情原则···········································100
冷静是领导的推荐特质···········································102
1．处变不惊的能力··········································103
2．面对困难时做正确的事·································105
做一位有共情思维的领导者·····································106
1．同理心――从员工角度看问题························107
2．换位思考――从老板视角看问题·····················108
3．共情换来相互成就·······································110
透明化沟通――反思和反馈的重要性··························113
1．像镜子一样反思自省····································113
2．打造积极的反馈文化····································117
3．真诚开放的沟通加强组织认同感·····················120
实践建议······························································122
第6章 瀑布般的赋能原则···········································126
唯有激情才能带来力量···········································128
1．激情创造成功的开始····································129
2．打造有激情和活力的企业文化························130
执勇气之剑开辟革新道路········································133
1．机会来临时要勇往直前·································133
2．在旋涡中蓄势待发·······································137
激发团队的无限潜能···············································139
1．言语激励为团队注入能量······························140
2．通过团队教练激发团队斗志···························143
3．构筑身份认同感引爆团队······························146
由动入静，放下也需要勇气·····································147
1．急流勇退也需要勇气····································147
2．危机后的反超力··········································149
实践建议······························································150
第7章 雨水般的利他原则···········································154
善意的力量···························································156
1．善待员工的HR理念····································157
2．成全与造就他人··········································159
利他的经营思维·····················································161
1．敬天爱人的价值观·······································162
2．社会责任感是种使命····································164
普惠式的仁爱之心··················································167
1．使命是行动不是口号····································167
2．感恩和回报是一种境界·································170
实践建议······························································172
第8章 水滴般的坚韧原则···········································174
成功需要一颗坚定的决心········································177
1．确定目标后就要坚定向前······························177
2．努力争取之后再论成败·································181
3．坚持走过“第三天”·······································182
减少摩擦的柔性管理哲学········································183
1．建立柔性的矛盾协调机制······························184
2．善待不合格的员工·······································186
发挥水滴石穿的坚韧精神········································188
1．用长期的确定性应对短期的不确定性···············189
2．用行者精神培养组织的韧性···························191
以柔克刚是种内力··················································193
1．示弱的力量················································194
2．坚毅的弱者················································195
实践建议······························································196
参考文献····································································200
结语··········································································201
鸣谢··········································································207