Unit 1 Business Globalization
Chapter 1 WTO and China
Chapter 2 Global Marketing
Chapter 3 E-Commerce
Unit 2 Business Communication
Chapter 1 Cultural Differences
Chapter 2 Business Etiquette
Chapter 3 Nonverbal Communication
Unit 3 Establishment of Business Relationship
Chapter 1 Product
Chapter 2 Company
Chapter 3 Trade and Fair
Chapter 4 Trade online
Unit 4 Establishment of Business Relationship
Chapter 1 Inquiry & Offer
Chapter 2 Terms of Payment
Chapter 3 Packing & Shipment
Chapter 4 Trade Insurance
Chapter 5 Contract
Unit B After Sales
Chapter 1 After Sales Service
Chapter 2 Claims and Arbitration
Chapter 3 Research and Development
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