《高级商务英语口语(附光盘新视界商务英语系列教材)》编著者孔宪遂、张学文。

《高级商务英语口语》面向高级商务英语学习者，专业性强，是一本通过口语向商务英语学习者介绍商务文化的教材，旨在培养与加强学习者跨文化交际能力。教材的编写不仅关注知识的呈现，更注重学习者跨文化商务交际能力的培养。内容涉及业务关系，产品，询盘、报盘与还盘，价格、折扣，包装，保险，运输，合同，代理与佣金，投诉与索赔，涵盖商务活动的主要方面。

《高级商务英语口语(附光盘新视界商务英语系列教材)》编著者孔宪遂、张学文。

《高级商务英语口语(附光盘新视界商务英语系列教材)》的内容围绕国际商务的多个环节展开，尽量涵盖国际商务交谈中的常见语境，让学习者能通过学习达到口语熟悉贯通的目的。这些语境包括：国际商务业务的建立、询盘、发盘、还盘、合同订立、产品的生产、营销、包装、保险、运输、结算、代理与索赔等诸多方面，进行综合性训练。在每一章的最后是“巩固性阅读”材料，供学习者巩固该章节的学习，并进行了适当的展开。旨在训练商务学习者通过阅读加强对该部分商务知识的认知。

本教材主要面向国际贸易、国际金融、商务管理、国际旅游和英语专业的高校学生，也可作为从事国际商务领域的涉外工作人员的参考用书。

Chapter One Business Relations

  Section I Learning Objectives

  Section 1I Background Information

  SectiOn Ⅲ Model Conversations

  Section lV Data Bank

  Section V Exercises

  Section Vl Suggested Reading

Chapter Two Business Etiquettes

  Section I Learning Objectives

  Section II Background Information

  Section Ⅲ Model Conversations

  Section IV Data Bank

  Section V Exercises

  Section Vl Suggested Reading

Chapter Three Enquiries,Offers&Counter-offers

  Section I Learning Objectives

  Section 1I Background Information

  Section Ⅲ Model Conversations

  Section IV Data Bank

  Section V Exercises

  Section Vl Suggested Reading

Chapter Four Product

  Section I Learning Objectives

  Section II Background Information

  Section 11I Model Conversations

  Section IV Data Bank

  Section V Exercises

  Section Vl Suggested Reading

Chapter Five Price and Discount

  Section I Learning Objectives

  Section lI Background Information

  Section Ⅲ Model Conversations

  Section 1V Data Bank

  Section V Exercises

  Section Ⅵ Suggested Reading

Chapter Six Payment Terms

  Section I Learning Objectives

  Section II Background Information

  Section Ⅲ Model Conversations

  Section IV Data Bank

  Section V Exercises

  Section VI Suggested Reading

Chapter Seven Packing／Packaging

  Section I Learning Objectives

  Section II Background Information

  Section ill Model Conversations

  Section IV Data Bank

  Section V Exercises

  Section Vl Suggested Reading

Chapter Eight Insurance

  Section I Learning Objectives

  Section lI Background Information

  Section Ⅲ Model Conversations

  Section IV Data Bank

  Section V Exercises

  Section Vl Suggested Reading

Chapter Nine Shipment

  Section I Learning Objectives

  Section II Background Information

  Section Ⅲ Model Conversations

  Section 1V Data Bank

  Section V Exercises

  Section Ⅵ Suggested Reading

Chapter Ten Contract

  Section I Learning Objectives

  Section II Background Information

  Section Ⅲ Model Conversations

  Section IV Data Bank

  Section V Exercises

  Section Vl Suggested Reading

Chapter Eleven Agency and Commission‘

  Section I Learning Objectives

  Section lI Background Information‘

  SectionⅢ Model Conversations

  Section IV Data Bank

  Section V Exercises

  Section VI Suggested Reading

Chapter Twelve Complaints&Claims

  Section I Learning Objectives

  SectionⅡ Background Information

  Section Ⅲ Model Conversations

  Section IV Data Bank

  Section V Exercises

  Section VI Suggested Reading