The goal of Management Information Systems, Fourth Edition is to provide a realworld understanding of information systems (ISs) for business and computer science students. Like its predecessor, this Fourth Edition provides students with a firm foundation in information systems on which they can build successful careers--regardless of the careers they build. They may find themselves formulating strategic plans in executive suites, optimizing operations in businesses or on factory floors, fine-tuning plans for their own entrepreneurial ventures,designing ISs to optimize their organization's operations, working as consultants, augmenting business activities on the Web, or creating valuable new information products in any number of industries.

PART ONE THE INFORMATION AGE

 Chapter 1 Business Information Systems: An Overview

 Chapter 2 Strategic Uses of Information Systems

 Chapter 3 Information Systems in Business Functions

PART TWO INFORMATION TECHNOLOGY

 Chapter 4 Information Technology in Business: Hardware

 Chapter 5 Information Technology in Business: Software

 Chapter 6 Information Technology in Business: Telecommunications and Networks

 Chapter 7 E-Commerce: The Internet, Intranets, and Extranets

 Chapter 8 Data and Knowledge Management

PART THREE INFORMATION TECHNOLOGY IN MANAGEMENT

 Chapter 9 Managers and Their Information Needs

 Chapter 10 Organizing Information Technology Resources

 Chapter 11 Supply Chain Management and Global Information Systems

PART FOUR INFORMATION SYSTEMS IN DECISION MAKING

 Chapter 12 Decision Support Systems

 Chapter 13 Artificial Intelligence and Expert Systems

PART FIVE PLANNING, ACQUISITION, AND CONTROLS

 Chapter 14 Planning Information Systems

 Chapter 15 Systems Development

 Chapter 16 Alternative Avenues for Systems Acquisition

 Chapter 17 Risks, Security, and Disaster Recovery