Welcome to the new future of involvement. Forminggroups is easier than it's ever been: unpaid volunteerscan build an encyclopaedia together in their spare time,mistreated customers can join forces to get their revengeon airlines and high street banks, and one man with alaptop can raise an army to help recover a stolen phone.
The results of this new world of easy collaboration canbe both good (young people defying an oppressivegovernment with a guerrilla ice-cream eating protest) andbad (girls sharing advice for staying dangerously skinny)but it's here and, as Clay Shirky shows, it's affecting ...
