全书以国际贸易实务流程为单元设计，以最新的国际贸易惯例为依据，结合我国公司对外贸易的操作习惯，采集整理了近年来优秀的外贸函电作为课本范文，保持了往来信函的连贯性，并注重语言的实用性，以贴近实际操作中的表述习惯。同时，课文中出现的专业用词在单元后都有详尽的汇编整理，以帮助读者更好地理解和运用。每个单元后的练习题，除大量的语言练习外，还专门设计了不同场景，以便让读者模拟完成各类型函电的互动练习。
本书既可作为国际经济与贸易、国际商务英语等专业的本科、高职高专以及成人教育的教学用书，也可作为商务人士的参考用书。

刘湲，女，1967年12月生，副教授，1999年获上海交通大学工商管理硕士学位，现任上海应用技术学院经济与管理学院应用经济系系主任，上海市教育指导委员会国际贸易专业委员。从事国际贸易专业教学二十余年，曾开设“外贸英语函电”“商务英语”“国际贸易理论和实务”“国际贸易实务”和“国际市场营销”等课程，以及多门双语课程，尤其对“外贸英语函电”课程拥有丰富的教学经验。在核心期刊发表国际贸易相关论文近十篇，主持和参与近十项省部级和市级课题，曾参编《国际贸易理论与实务》等教材。

Unit 1 Form of Business Letters
Part 1 The Introduction of Business Letters
Part 2 The Principles for Good Business Letters
Part 3 The Structure of Business Letters
Part 4 The Layout of Business Letters
Part 5 The Envelope of Business Letters
Part 6 Useful Words, Phrases and Sentences
Part 7 Exercises
Unit 2 Establishing Business Relations
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 3 Enquiries.
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 4 Offers and Counter-offers
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 5 Orders and Sales Confirmations
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 6 Remittance and Collection
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 7 Payment by L/C
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 8 Packing
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 9 Shipment and Delivery
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 10 Cargo Transportation Insurance
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 11 Trade Disputes and Settlements
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 12 Distributorship and Agency
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Unit 13 Trade Forms
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 useful Words, Phrases and Sentences
Part 4 Exercises
Unit 14 Letter of Sales
Part 1 The Introduction
Part 2 The Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Part 4 Exercises
Key to Exercises
Unit 1
Unit 2
Unit 3
Unit 4
Unit 5
Unit 6
Unit 7
Unit 8
Unit 9
Unit 10
Unit 11
Unit 12
Unit 13
Unit 14