本书可为MCDST Exam70-271提供全面的考前准备，该测试是MCDST证书的核心考试内容，也可增进读者的职业技能。通过MCDST Exam70-271，让读者可以对MCSA/MCSE的核心内容有深入的了解和应试准备。

本书为适应Service Pack 2已进行了全面升级，练习包有425道实用问题，包括全面的复习、案例讨论、故障排除试验等等。

Part 1 Learn at Your Own Pace

1 Introduction to Desktop Support

2 Installing Windows XP

3 Supporting Local Users and Groups

4 Supporting the Windows Desktop

5 Supporting Windows XP File and Folder Access

6 Installing and Managing Hardware

7 Supporting Display Devices, I/O Devices, and ACPI

8 Supporting Storage Devices in Windows XP

9 Managing Local and Network Printers

10 Supporting Network Connectivity

11 Supporting Internet Explorer in Windows XP

12 Monitoring System Performance in Windows XP

Part 2 Prepare for the Exam

13 Installing a Windows Desktop Operating System(1.0)

14 Managing and Troubleshooting Access to Resources(2.0)

15 Configuring and Troubleshooting Hardware Devices and Drivers(3.0)

16 Configuring and Troubleshooting the Desktop and User Environments(4.0)

17 Troubleshooting Network Protocols and Services(5.0)